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Support for Zendesk custom fields

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Helen on 31 Mar 2016 16:39:27

Custom fields that I have created in Zendesk are not available to report on in PowerBI. This would be REALLY useful

Comments (34)
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Anton Storozhuk on 30 Aug 2022 20:31:03

RE: Support for Zendesk custom fields

Power BI Connector is available on the Store: https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/App allows connecting Zendesk to Microsoft Power BI. Export all Zendesk Support data related to Tickets, Ticket Metrics, Agents & Users, Satisfaction Ratings, Comments, Organizations, etc., and build comprehensive reports.

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Adam Nowak on 22 Jun 2022 14:58:08

RE: Support for Zendesk custom fields

When can we have it please?

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Kevin Lacombe on 20 Jan 2022 20:59:12

RE: Support for Zendesk custom fields

The feature is needed and not sure why it is not included right out of the box.

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Rafik Cherchali on 12 Jan 2021 07:08:10

RE: Support for Zendesk custom fields

zendesk Custom fields would be very useful for an integration with PowerBI

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Nick Totarella on 27 Oct 2020 10:24:01

RE: Support for Zendesk custom fields

Been waiting for this for years now. Please make available

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Power BI User on 06 Jul 2020 00:13:21

RE: Support for Zendesk custom fields

Hi, please add this !

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Power BI User on 06 Jul 2020 00:13:02

RE: Support for Zendesk custom fields

Please add, with these fields PowerBI App isn't a suitable option.

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Brian webb on 06 Jul 2020 00:03:45

RE: Support for Zendesk custom fields

Please add! This is critical functionality out of the box

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Power BI User on 06 Jul 2020 00:00:33

RE: Support for Zendesk custom fields

We need it in our organisation.

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anonym on 05 Jul 2020 23:59:30

RE: Support for Zendesk custom fields

Please add!