Tsokee on 21 Feb 2018 19:00:09
Exchange connectivity does not support shared mailboxes, what our company uses extensively to bypass information loss in case of an employee leaves. Please add this.
- Comments (2)
RE: Ability to connect to shared Exchange mailboxes
'Ability to connect to a shared mailbox should help to track activity from the group of users who has administrative access to the mailbox.
Our company uses this resource to provide feedback to internal customers.
For example:
- who answered more email?
- time to answer emails?
- who are the top senders?
- monthly email volume?
- amount of unread emails?
- most common requests (by subject)
Please, add this feature.
RE: Ability to connect to shared Exchange mailboxes
Is this implemented? Do you know?