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Why I cannot login power BI on my cellphone?

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Onboarding User on 20 Dec 2018 20:02:36

Tried everything possible way, but still failed to Login BI on my cellphone:
Remove BI -> shut down cellphone -> download again -> failed

Access power bi website via cellphone -> send download email to my email address -> download BI app via email link -> login with my email address -> failed

Recovery my cellphone from initial setting -> remove BI -> download again -> login -> failed

Already went crazy, could any expertise give a kind hand?

Thanks