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ServiceNow Content Pack that includes Prebuilt ITIL Service Delivery KPI's

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Jonathan Kottke's profile image

Jonathan Kottke on 28 Jun 2017 22:23:10

Please consider adding Prebuilt ITIL Service Delivery KPI's using data from the ServiceNow Incident, Change, Request, Project Modules. The prebuilt KPI's would save significant amount of work in creating dashboards, reports. Thanks in advance!