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Include email with user access request

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William Packard's profile image

William Packard on 04 Aug 2021 19:10:26

At our organization we manage security groups for workspace access, so when we try to add someone in we use email or internal ID. However, when a user requests access to our workspace, we just receive a name. So if we have multiple users with the same name (for example, John Smith) then we have to guess which user actually requested access. If possible, when a user requests access, we'd prefer either the ability to have the user account email which requested access or the ability to redirect them to request access to us directly.