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Fix login on web site

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Pablo on 20 Apr 2017 19:20:52

When I go to the Power BI web site and select Support -> Community, I then try to log in but my password is not recognized and the Recover Password option does not send me an email to recover it. But if I go to the Ideas forum I click on sign in and it just works using my browser stored password. Please make it work so I can use the same user and password in all of the Power BI site.

Comments (26)
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Clive on 06 Jul 2020 00:13:53

RE: Fix login on web site

As others have already said, I too cannot vote on ideas. When I click to vote on an idea, it won't accept my email. It says I need to complete the captcha but there's no captcha.

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Kris Tyler on 06 Jul 2020 00:13:49

RE: Fix login on web site

I cannot vote on ideas. I cannot log into this page. When I click to vote on an idea, it won't accept my email. It says I need to complete the captcha but there's no captcha.
I have an account, but this just posted me as Anonymous.

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Réti Gergő on 06 Jul 2020 00:13:04

RE: Fix login on web site

Dear Microsoft.

Unable to vote on any function at ideas.powerbi.com
Please provide a valid email and complete the captcha to vote.
Captha not even shown up.

Please fix the current issues before creating new function.
This should be Number 1 priority since 1978.

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David E on 06 Jul 2020 00:10:13

RE: Fix login on web site

I have been trying for days to get into the Community site via my MS account only to get stuck in a password reset loop. at one point I was able to get in but as soon as I tried to post my question I was punted and put back in password loop ****.

Oh, and how can even MS miss the irony of not allowing visuals on a support board for VISUAL reporting?

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David E on 06 Jul 2020 00:10:12

RE: Fix login on web site

I have been trying for days to get into the Community site via my MS account only to get stuck in a password reset loop. at one point I was able to get in but as soon as I tried to post my question I was punted and put back in password loop ****.

Oh, and how can even MS miss the irony of not allowing visuals on a support board for VISUAL reporting?

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Power BI User on 06 Jul 2020 00:03:11

RE: Fix login on web site

I often get a similar issue, but have found hitting Shift+Refresh webpage then allows me to enter my email address, complete the captcha and vote.

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Power BI User on 05 Jul 2020 23:59:10

RE: Fix login on web site

I cant vote for an idea. It tells me to complete captha. but doesn't display one

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Camo on 05 Jul 2020 23:56:25

RE: Fix login on web site

The login process becomes a continual loop saying I am logged in, but then won't allow me to log in

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J on 05 Jul 2020 23:53:16

RE: Fix login on web site

For the past 30 minutes I'm trying to find a way to simply report a bug without having to register anywhere, and without having to share my information to the world in a Power Bi Ideas section on a website. I didn't find it yet... And still my work in Power BI cannot be continued because of this bug. There should be a more user friendly way, right?

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David PROVOST on 05 Jul 2020 23:50:16

RE: Fix login on web site

When sign up on power bi ideas, I am not proposed to sign in with my Azure credentials on my home tenant. Only Facebook, google or local credentials.