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Customer Support

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Adam Wilson (POWER BI) on 10 Dec 2014 04:42:37

How can Power BI help me increase the efficiency of my customer support team?

Comments (18)
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Krishnan on 05 Jul 2020 23:38:18

RE: Customer Support

Hi Team,

My Tables are:
1.DIM_CUSTOMER_ACCOUNT
2.DIM_BAND_RANGE

Sql Query :
SELECT * FROM
DIM_CUSTOMER_ACCOUNT ACC
RIGHT JOIN DIM_BAND_RANGE BAND ON ACC.BALANCE BETWEEN
BAND.BAND_LOWER_VALUE AND BAND.BAND_UPPER_VALUE

I'm trying to apply the same logic in Power Bi Using "USERRELATIONSHIP" DAX function.
How to use three columns along with "Between" function in dax query.

Please help me and share the syntax of the dax query.

Thanks,
Krishnan

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Nishant Rathi on 05 Jul 2020 23:29:54

RE: Customer Support

Where POWER BI server is hosted and on which platform ?

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Jenab on 05 Jul 2020 23:26:22

RE: Customer Support

Hi,

Just wondering about creating a relationship between tables.
Error says relationship cannot be created between two columns as one must have unique values.


My table are:
1. Exported from SMS
2. From Active directory

I'm trying to look-up the "ID" fields.
Both has the same column field name (IntID) and data type. The column in the Active Directory are all unique (no duplicates) whereas the data from SMS has as some students studied twice and took different programmes.


I tried auto detect and manual (Manage relationship), but still can't connect those two tables.

Help please.

Thank you.
Jen

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Javahar on 05 Jul 2020 23:21:23

RE: Customer Support

Viewing or intracting with r visuals is only enabled for domain verified tenants.please contact your it administrator for help..........how can i solve this issue...

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Rod Hardy on 05 Jul 2020 23:01:01

RE: Customer Support

I am sharing a dashboards with an external companies.
All but one is able to see their dashboard.
The have an account and are using the "Pro" version.
The email domain is "@ebertlang.com".

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gvrspk on 05 Jul 2020 22:58:48

RE: Customer Support

'Hi Experts,

what is the major difference between on premises and on cloud

My understanding is In on premises having below mentioned features,

->Power query, power pivot, power map access
->data security
->multiple cloud access
->can access only analysis services

on cloud

->can access all the data source
->cant perform powerquery ,pivot,map
->data's will save in cloud and by cloud only we can call data

kindly explain the differences and detailed major feature differences but cost wise both are changed very drastically.



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Sonam Arora on 05 Jul 2020 22:48:42

RE: Customer Support

Hello Team,

Any ID from Domain "Cars24.com" is not working since 13th May 2017. When we try to login, the message that appears is:
"We don't recognize this user ID or password".
Pleae fix this as soon as possible or let me know the reason for this.

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Steven Quinlan on 05 Jul 2020 22:46:24

RE: Customer Support

Hi Team, This message came up yesterday and today morning as well. I usually open Power BI from Lasspass, using my manager ones. Please help me how to resolve this issue.
"Something went wrong.
Please try again later.
TECHNICAL DETAILS
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2017-04-18 23:13:32Z
ActivityId: e46c9af4-78c8-4d6e-9a8c-29d3193b4c0c"
Thanks

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Chidvilash chidvilash on 05 Jul 2020 22:45:49

RE: Customer Support

Hi Team, Facing (500): Internal Server Error when i am trying to get the data form visual studio team server through desktop PowerBI.
Actual my url is 'https://smsgaccessibilityreviews.visualstudio.com' when i am hit the data the powerbi add new token in above url like

Details: "Web.Contents failed to get contents from 'https://smsgaccessibilityreviews.analytics.visualstudio.com/MSCOM/_odata/Projects' (500): Internal Server Error"

please help me how to resolve this issue

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Power BI User on 05 Jul 2020 22:41:23

RE: Customer Support

Can I share my dashboard on cloud or the receiver should have power bi installed?