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This would also allow the updates of custom fields such as Last Email Opened, Clicked, etc... This is valuable information for sales follow up. In addition, bounced emails can aid with identification of customers who may have recently changed jobs. In other words, populating contact and lead fields would help us manage our customer relationships. See what I did there?
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This feature is essential as many companies utilize shared mailboxes. Implementing mail tracking in such cases is impractical, as it does not align effectively with business processes when only a portion of emails can be tracked. Needs a fix as soon as possible.
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This is a basic functionality. Not a nice-to-have feature, it is just missing.
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Read and delivery receipts would be extremely helpful and useful. High importance would also be advantageous.
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It is asked often by customers!!! Planning Optimization must also take into account those vendor order settings when calculating planned purchase orders! Thank you.
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We also need this as it is asked often! Thanks
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This is very important and highly requested by the audit team and the quality control team.The quality control team must validate certain conditions before allowing a supplier to work with the organization.
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The 'create an email' activity mentioned here is the native email activity type record (schema is email). In the customer journey, when you go to Add an Action form, we would like to see a new option under 'Activities' next to the Phone call and Task activities as they are creating native Dataverse activity records. When the user chooses to create the native email activity record (i.e. this new idea), allow users to create the email activity as closed.
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Dear Aleksandar,Can you please confirm that this idea has been implemented and in which version ? Our team tested it in v25 but haven't identified the feature.Thank you,BarboraPO, On Point Ltd.
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Totally agree. It is very common to budget on an aggregated level. Then the actuals are on the detailed level. Improves the flexibility, as the different occurred costs can consume budget from each others,