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We also have this issue.There appears to be no system settings to be able to set a different priority list for Mailbox selection than the standard one where Users is 1st and Queue related Mailboxes are 8th.We have had to add a Power Automate flow to check when this happens (trigger on Email receipt) to create Cases from the emails that should have gone to a Queue Mailbox.The only system way of doing it otherwise maybe ARC rule for every user mailbox.... Hundreds of them so that isn't a viable option.
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We have done this by adding a default queue for email field to the user table, then using a Javascript on the Email form based on the Creator/Owner of the email. If the user has a default queue set for email, then change the from on the email.You cannot use the existing queue on the user and change to another queue, it breaks other stuff. Needs a new field.
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This is dreadfully needed.
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Efficiency and time saving opportunity for our teams.
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During initial setup, Client decides they need one topic less... There you go.. Never used, null records reference, active for a day, but can't delete it...
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As an additional comment the issue is happening on a SAAS environment and partner doesnt have access to extend the server time out period and if possible to address this it will help our larger customers proceed with their daily operations and avoid developers struggling with updating their extensions for a good business continuum.
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We are still waiting for this feature to be added. Any updates on the plan?
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HelloYes, it can be implemented as per D365 BC documentation. The same we have developed and deployed to customers.Please have a look at the below blog post for features and details.Thanks,Gnanendra
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https://www.yammer.com/dynamicsaxfeedbackprograms/threads/3254021163048960Both pegged supply and purchased components for a production order should be included in the solution.Pegged supplyIf the sub production order is reported as finished on a location with policy "No work", then the raw material picking work or cross docking work should be created based on the cross docking template setup.Alternative: If the sub production order is reported as finished and the finished goods put work is created, then the put location should be the input location of the resource on the production BOM, andwhen the finished goods put away work is completed, the production BOM line should be auto-picked.
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Voted