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Ngaire McGaw on 25 Mar 2025 00:45:40

RE:

Agreed. Health care providers will want to add their own scope 3 categories such as 'Delivery of Care', Commissioned Services', 'Patient and Visitor travel'. Refer Tennison, Roschnik, et al. (Feb 2021), 'Health care's response to climate change: a carbon footprint assessment of the NHS in England', The Lancet Planetary Health, UK.

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Ngaire McGaw on 25 Mar 2025 00:28:19

RE:

Agreed. The units of measure should reflect NGER/EERs requirements. The totals for consumption required are by organisational structure. Note that emissions calculations are not required for this. Note that this original suggestion was 2 years ago.

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Michael Daniel on 24 Mar 2025 22:49:35

RE:

Hi, I see this request was raised back in 2021 and has still not been actioned. Australian law specifies that Government records must be retained for set periods, per the Archives Act 1983. To prevent unauthorised record destruction, agents must NOT be able to delete records. Microsoft need to understand. By not allowing us to modify Omnichannel roles (which include the Delete privilege on Conversations) this product is not fit for purpose in any Government organisation. A 4-year plus vote for what should have been a compulsory feature on day one, is laughable. I am very disappointed.

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Josh Torrisi on 24 Mar 2025 22:15:48

RE:

Great idea!

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Josh Torrisi on 24 Mar 2025 22:15:44

RE:

Great idea!

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Farazeh Mian on 24 Mar 2025 20:20:33

RE:

This is an important feature for our customer - they use it to view the parent-child account hierarchy which is a part of their day-to-day processes.

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Cameron Embree on 24 Mar 2025 18:19:00

RE:

Our business cannot use GiveX as a stored value solution without the ability to issue a virtual GiveX gift card. Support exists for this functionality for SVS but not for GiveX:https://experience.dynamics.com/ideas/idea/?ideaid=ddfe3fc7-73f4-ed11-913a-0003ff45b7ac

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Robert Gaisbauer on 24 Mar 2025 14:39:21

RE:

shading preferred

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Tom Blaisdell on 24 Mar 2025 12:42:43

RE:

As an alternative, use an Item of Type Service or Non-Inventory, which works well for such scenarios.

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Daniel Jensen on 24 Mar 2025 09:24:09

RE:

Support this one, as this is indeed an issue when using the Customer Service Workspace with multisession experience, where all ongoing work is lost when opening an external link in the same tab.